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Privacy Policy

Effective Date: February 3, 2026


Company: Richard Steel Company (“RSC,” “we,” “us,” or “our”)
Website: https://richardsteelcompany.com

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Richard Steel Company respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or receive communications from us.

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1) Information We Collect

We may collect the following categories of information:

Information you provide to us

  • Name, company name, job title, email address, phone number, and mailing address

  • Information submitted through forms, quote requests, emails, or phone calls

  • Details about your business needs, equipment, applications, drawings/specifications, and other information you choose to provide

Information collected automatically

  • Internet/connection data such as IP address, browser type, operating system, referring/exit pages, pages viewed, and interactions with our website

  • Approximate location (derived from IP address)

  • Cookie and similar tracking data (see “Cookies & Analytics” below)

 

2) Why We Collect Information

We collect information to:

  • Respond to inquiries and provide quotes, products, and services

  • Provide customer support and communicate about projects or orders

  • Send marketing or informational communications (where permitted by law)

  • Improve our website, content, and services

  • Maintain security, prevent fraud, and protect our rights and property

  • Comply with legal or regulatory obligations

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3) How We Use Information

We use the information we collect to:

  • Communicate with you about requests, quotes, orders, and support

  • Deliver and improve our services and website experience

  • Administer and analyze marketing campaigns and measure performance

  • Maintain business records and internal reporting

  • Enforce our terms, policies, and legal rights

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4) Who We Share Information With

We do not sell your personal information. We may share information in the following situations:

Service providers

  • We may share information with trusted third parties that help us operate our business, such as website hosting providers, analytics providers (including Google Analytics), email/marketing platforms (e.g., Zoho), CRM systems, IT support, and cloud storage providers. These providers are authorized to use information only as needed to provide services to us.

Legal and safety

  • We may disclose information if required by law or legal process, or if we believe disclosure is necessary to protect rights, safety, or property, investigate fraud, or respond to a government request.

Business transfers

  • If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

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5) Cookies & Analytics (Including Google Analytics)

We use cookies and similar technologies to:

  • Enable core website functionality

  • Understand website traffic and usage trends

  • Improve website performance and content

  • Measure marketing effectiveness

 

Google Analytics
We use Google Analytics to help us understand how visitors interact with our website (for example, pages visited, time spent on pages, device/browser information, and general location derived from IP address). Google Analytics may use cookies or similar technologies to collect and process this information on our behalf.

 

Your choices
You can control cookies through:

  • Your browser settings (block or delete cookies), and/or

  • Any cookie banner or cookie preference tool available on our website (if enabled)

 

If you disable cookies, some website features may not function properly.

You can also learn more about how Google uses data and how to manage Google’s advertising settings via Google’s privacy resources. You may also use the Google Analytics Opt-out Browser Add-on if you prefer not to be included in Google Analytics measurement.

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6) Marketing Communications and Your Choices

If you receive marketing emails from us, you can opt out at any time by:

 

Even if you opt out of marketing emails, we may still send non-promotional messages related to quotes, orders, service updates, or administrative communications.

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7) Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services and support

  • Maintain business records

  • Meet legal, accounting, or reporting requirements

  • Resolve disputes and enforce agreements

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8) Data Security

We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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9) Your Rights

Depending on where you live, you may have rights regarding your personal information, such as:

  • Requesting access to information we hold about you

  • Requesting correction or deletion of certain information

  • Objecting to or restricting certain processing

  • Opting out of marketing communications

 

To make a request, contact us at admin@richardsteelcompany.com. We may need to verify your identity before fulfilling certain requests.

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10) Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

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11) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

 

12) Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Richard Steel Company
P.O. Box 44
Venetia, PA 15367
Email: admin@richardsteelcompany.com
Phone: 412 - 206 - 1935

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